Social Media in Banking. A Managerial Perception from Mexico. Timisoara Journal of Economics and Business, [S. l.], v. 7, n. 2, p. 147–174, 2015. Disponível em: https://tjeb.ro/index.php/tjeb/article/view/tjeb-vol7-2014-2-04. Acesso em: 9 nov. 2026.